Legal
Privacy Policy
Last updated: May 2026 · Effective date: May 2026
Vertax Agency ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vertaxagency.com and interact with our services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Contact form data — when you submit our audit request form, we collect your name, business name, email address, phone number, business type, and any message you provide.
- Usage data — automatically collected information such as your IP address, browser type, pages visited, time spent on pages, and referring URLs, collected via Google Analytics.
- Advertising data — pixel data collected via the Meta (Facebook) Pixel, including page views and form submission events, used to measure advertising effectiveness and build audiences for our own marketing.
- Communications — if you contact us via WhatsApp or email, we retain those communications.
2. How We Use Your Information
We use the information we collect to:
- Respond to your audit requests and enquiries
- Provide, operate, and improve our services
- Analyze website traffic and user behaviour to improve user experience
- Measure the performance of our advertising campaigns
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies:
- Google Analytics — we use Google Analytics (GA4) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous data about website usage. You can opt out via the Google Analytics Opt-out Browser Add-on.
- Meta Pixel — we use the Meta Pixel (Facebook Pixel) to track conversions from our Facebook and Instagram ads, and to build retargeting audiences. Meta's data practices are governed by Meta's Privacy Policy. You can manage your ad preferences at facebook.com/ads/preferences.
- Essential cookies — basic cookies required for the website to function correctly (e.g. navigation preferences).
By continuing to use our website, you consent to the use of these technologies. You can control cookies through your browser settings.
4. Third-Party Services
We use the following third-party services that may process your data:
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to or restrict processing of your data
- The right to data portability
- California residents may have additional rights under the CCPA
To exercise any of these rights, contact us at info@vertaxagency.com.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: